2 Sisters Fashion Jewellery Centre wishes you to be satisfied with every purchase but we know that sometimes this is not the case. If you are not completely satisfied, you can return any order (except custom orders) for refund or exchange within 30 days from the date of shipment. Remember try it out and show it off! Details are below.

How to return an order:
1. Obtain the Return Authorization Number: To generate an RMA (return authorization) number. Click on Customer Service or click on the 1-866 phone number on the top of your screen. Select 'Return Authorization Form' on the left side in the help page. Fill in the appropriate information and then follow the instructions below to return your package.

2. How to Package Your Return: Package all your items securely so it is one unified package ready for delivery. Include the return form, a packing slip and other materials sent to you by 2 Sisters Fashion Jewellery Centre.

3. Shipment and Insurance: Use the following shipping methods depending on the value of your order. The minimum return shipping method should be FedEx Ground with insurance and a signature required. Make sure you can track your package. This will help guarantee that the package arrives at 2 Sisters Fashion Jewellery Centre for quick and easy refunding.

4. All Return Packages should be Mailed to :

Address :

Return Process
2 Sisters Fashion Jewellery Centre will inspect and verify the condition of the item once we receive the return.  Items must be returned in the condition they were sent for a full refund. Returns take approximately 8 business days to process upon receipt of the item.  2 Sisters Fashion Jewellery Centre will refund the full cost of the item EXCLUDING shipping, handling and insurance charges.  Refunds will be made using the mode of payment used in the original purchase. Please allow 7 days for your credit to appear after the product has been received at the warehouse.

Required Conditions of Return
- Packages without a return authorization number (RMA#) will not be accepted for refund.

- Custom orders such as orders with engraving and special ring sizes cannot be accepted back for a return (refund, exchange or repair).

- Items must be returned in the same condition as they were sent from MyJewelryBox.com within 30 days from the date of SHIPMENT. Orders received after this date will not be accepted for refund, exchange or repair.

If there is any question, please send to us at info@fashionjewellerycentre.com.